Refund policy
Return & Refund Policy
We offer a 30-day return policy from the date you receive your order.
Return Conditions
To be eligible for a return, the following conditions must be met:
- The product must be in its original condition.
- The product must not be damaged due to use.
- The original packaging should be included whenever possible.
Please note that products which have been used beyond what is necessary to inspect them may be subject to a deduction for diminished value in accordance with applicable consumer protection laws.
How to Return an Item
Please contact us before returning any item.
Email us at:
Please include:
- Your order number
- The reason for your return
- Photos of the product if you are reporting a defective or damaged item
Once your return has been approved, we will provide you with the return address and further instructions.
Refunds
After we receive and inspect your returned item, your refund will be processed to the same payment method used for the original purchase.
Refunds are typically completed within 5–10 business days, depending on your bank or payment provider.
Delayed Refunds
If you have not yet received your refund, we recommend that you:
- Check your bank account again.
- Contact your bank or card issuer.
Please note that it may take several business days before the refund appears in your account.
Damaged or Defective Products
If your product arrives damaged or defective, we will gladly assist you with a replacement or a claim.
Please contact us at:
Return Shipping
Unless otherwise stated, or unless the product was defective or damaged upon delivery, the customer is responsible for the cost of return shipping.