Delivery Terms

We always strive to process and deliver your order as quickly as possible.

Processing time

Orders are normally processed within 1–3 business days after a completed purchase.

During periods of high demand, promotions, or holidays, processing time may be slightly longer.

Delivery time

Normal delivery time is approximately 5–12 business days, depending on the product and delivery country.

Delivery times are estimated and may be affected by factors such as:
- high demand at carriers
- customs processing
- weather conditions
- national holidays
- other circumstances beyond our control

Split deliveries

In some cases, products in the same order may be shipped separately due to stock status or logistical reasons. You may therefore receive your order in multiple packages.

Order tracking

Once your order has been shipped, you will receive an email with tracking information.

If you have not received any tracking information within 5 business days, please feel free to contact us at:
info@nordzon.dk

Delivery address

The customer is responsible for providing correct name, address, postcode, and contact details when placing an order.

Nordzon is not responsible for delays or failed deliveries due to incorrectly provided address details.

Delays

We always do our best to deliver within the estimated delivery time, but we cannot guarantee exact delivery dates.

In case of major delays, we will, of course, assist in investigating the matter with the carrier.

If a delivery has not arrived within a reasonable time, please feel free to contact us and we will help you further.

Contact

If you have questions about your delivery, you are always welcome to contact us at:

info@nordzon.dk