Privacy policy

Privacy Policy

Last updated: July 25, 2026

This Privacy Policy describes how Nordzon ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, make a purchase from nordzon.dk, or otherwise communicate with us regarding our website and services (collectively, the "Services").

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

The latest version will always be available on our website, together with the date of the latest revision.

Information We Collect

Depending on how you interact with us, we may collect different types of personal information, including:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment confirmation
  • Account information
  • Customer support communications

Providing certain information may be necessary in order to access specific features or complete purchases.

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Network connection
  • Pages visited
  • Time spent on pages
  • Website interactions

We collect this information using cookies and similar technologies.

Information From Third Parties

We may receive information from trusted third parties, including:

  • Shopify
  • Payment providers
  • Shipping providers
  • Analytics providers
  • Advertising partners

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Process payments
  • Arrange shipping
  • Manage returns and exchanges
  • Improve our website and services
  • Prevent fraud and protect our business
  • Communicate with you regarding your orders
  • Send marketing communications (where permitted by law)
  • Personalize advertisements and shopping experiences

Where required under applicable law, we process your information based on legal grounds such as contract performance, legitimate interests, legal obligations, or your consent.

Cookies

Like many websites, we use cookies and similar technologies to:

  • Operate our website
  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Personalize content and advertising

You may disable cookies through your browser settings, although some features of the website may no longer function correctly.

Our website also recognizes the Global Privacy Control (GPC) signal where supported.

Sharing Personal Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping companies
  • Customer support providers
  • Analytics providers
  • Marketing partners
  • Cloud hosting providers
  • Shopify and related service providers

We may also disclose information:

  • When required by law
  • To prevent fraud
  • To protect our legal rights
  • During a business transfer, merger, or acquisition

We do not sell sensitive personal information.

Where required by law, any sharing of information for advertising purposes occurs only in accordance with applicable privacy legislation.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age required by applicable law.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security

We use appropriate technical and organizational measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your country or region, you may have rights including:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Request data portability
  • Restrict or object to processing
  • Withdraw consent
  • Opt out of marketing communications
  • Opt out of targeted advertising where applicable

To exercise any of these rights, please contact us using the details below.

We may request additional information to verify your identity before processing your request.

Complaints

If you have concerns regarding how we process your personal information, please contact us first.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses or equivalent legal mechanisms.

Contact

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Nordzon
Email: info@nordzon.dk
Address: Södra Stranden 38, 25478 Helsingborg, Sweden